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CITALIVE gives you a real time view of your website visitor activity. You can watch visitors arrive at your site and move from page to page in real time.
You can see where they came from (the Referrer), and specific data about the visitor, such as Country & City, Organization, Browser and Operating System.
In addition to live web statistics, CITALIVE updates a database of Visits, Visitors, Page Views, Referrers and Keywords etc.
You can run reports on this database using the included Charts & Reports tool. Over 75 standard traffic analysis and website statistics reports are included, plus you can create your own.
CITALIVE allows your website visitors to chat to operators within your organization in real time.
This enables you to provide live help & live person interaction for sales & support directly on your website.
CITALIVE can alert you in real time if any errors occur on your web site (such as a missing page or a visitor trying to access a file they shouldn't).
Prospect & Customer Detection allows you to focus on visitors to your site that are potential customers.
You can define a set of rules and key pages that when viewed, a visitor will be flagged as a 'Prospect'.
Using the CITALIVE Client you can view live stats, receive real-time error reports and chat to your visitors (and other Client users) remotely.
Multiple Clients can be connected to a single CITALIVE Server. The Client works via your internal network or via the Internet.