Quick Tour (3 of 6) - Live Chat System
CITALIVE allows your website visitors to chat to operators within your organization in real time. This enables you to provide live help & live person interaction for sales & support directly on your website.
While chatting, operators can instantly see details of the visitor's visit (what pages they have looked at) and their previous visits. They can also access previous chats. Operators can 'push' pages to the visitor to help direct them to the correct part of your site. You can even proactively invite a visitor to chat with you.